Last updated: April 11, 2017
1. Contact Us
ATTN: Corporate Communications
P.O. Box 1017
Charlotte, NC 28201-1017
2. Information Collection
The Site uses various forms for users to interact with us and request information. We may collect personally identifiable information such as name, address, email, date of birth, and telephone number, so that we may process requests, but also so that we may enhance our services to our Site visitors, make each visit as pleasant and helpful as possible, and track trends and statistics.
We may use location information to provide store location information, optimize promotional offers, and attempt to personalize notifications, advertising, or other content that may be more relevant to you.
IP Addresses: We collect and analyze traffic on the Site by keeping track of the IP addresses of our visitors. An IP address is the unique numeric identifier assigned to each browser accessing the Internet. An IP address, by itself, cannot identify you personally. However, when combined with other information provided by your Internet Service Provider (ISP), your IP address can be used to identify the computer originating a message.
We may also periodically obtain personally identifiable and non-personally identifiable information about you from affiliates, business partners, or other third parties, which we add to your account or other information we have collected.
3. Sharing Information
For the purpose of operating our business, we may transfer information between Family Dollar and our service providers who use that information to conduct Family Dollar business. For example, they may handle Family Dollar’s credit card processing, shipping, data management, e-mail distribution, market research, information analysis, and promotions management. We may also share your information to administer a Site feature. We provide our service providers with the information they need to perform their services and work with them to protect your information.
We may also share information with product manufacturers, industry research companies, and other organizations for their marketing or data analysis purposes.
In order to better understand your preferences and better serve you, we may combine information we receive and that you give us online with other information from Family Dollar sources, transactions, and communications. We may also combine that information with data that is publicly available and data that we receive from other reputable sources.
We reserve the right to share personal information you provide with legal authorities if it is, in our sole opinion, necessary to investigate, prevent, or otherwise take action regarding suspected fraud, situations involving threats or potential harm, or if otherwise required by law (such as by a subpoena, court order, or other legal means). In the event that we reasonably believe that you have violated any of the terms or policies governing your use of the Site, we reserve the right to use any information we have collected about you in connection with any efforts we make or made by any of our agents on our behalf.
We may share your personal information with other entities affiliated with us for internal reasons, primarily for business and operational purposes including any corporate reorganization, restructuring or other corporate change. In addition, Family Dollar or any of its assets, including the Site, may be sold, or other transactions may occur in which your information is one of the key business assets in the transaction. In such a case, your information may be one of the business assets we transfer. Hence, Family Dollar reserves the right to disclose and transfer user information, including personally identifiable information, in connection with any activity and/or transaction described above.
4. Social Media
We may invite you to participate in a promotion such as a sweepstakes or contest. Participation in these promotions is completely voluntary and you have a choice whether or not to participate. We may co-sponsor some promotions on the Site with other companies. If you enter one of these promotions, our co-sponsor may receive the information collected.
6. Children and Personal Information
Family Dollar does not intentionally or knowingly collect personal information from children under the age of 13. If we should collect personal information from a child under the age of 13 unintentionally, upon notice of such unintentional collection, Family Dollar will immediately dispose of the information. Family Dollar encourages parents, teachers and childcare providers to closely monitor children’s online activities.
7. Security Measures
Information submitted via the Internet, including through a web page, e-mail, or mobile communications, is subject to interception or incorrect routing, and the Internet is not a fully secure communications channel. Please consider this prior to submitting any information to us via this Site.
While we follow generally accepted industry standards to protect the personal information submitted to us, no method of transmission over the Internet, or method of electronic storage, is perfectly secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. International Users
9. Your California Privacy Rights
California law also provides that California residents are entitled to know how this Site responds to “Do Not Track” browser settings. Like many other websites and online services, this Site does not currently alter its practices when it receives Do Not Track signals because there is no consensus among industry participants as to what “Do Not Track” means in this context. To find out more about “Do Not Track,” and for opt out information, you may wish to visit http://www.allaboutdnt.com/.
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